Cancellation Policy

Cancellation policy

Cancellations free of charge must be made at least 3 days (72 hours) before the scheduled arrival time (13:00). They must be submitted in writing through the same channel used to make the booking. The hotel will acknowledge receipt and confirm its acceptance if the notice period has been met (the date on which the customer gives notice will be taken as valid).

If you cancel with less notice, we will charge the amount of the first scheduled night for each room booked.

If guests do not arrive on the scheduled date without prior notice, the hotel will charge the amount for the room booked for that night and cancel the reservation for subsequent days.

Minimum-stay restrictions

The hotel reserves the right to require minimum stays of two, three or any other number of nights it considers appropriate, at any time of the year and for any type of booking.

If a customer partially cancels a booking and, as a result, fails to meet any applicable minimum stay, the hotel may cancel the entire stay after giving the customer prior notice.